AZ/NM MGMA Webinars and Events

December 3, 2025

MGMA Member Exclusive: Medical Office Leasing Basics & Protecting the Doctor When Dealing with Landlords

Leasing medical office space involves unique considerations that can significantly affect a practice’s gross clinical production, patient flow, top-line revenues, and long-term practice value. This session covers the fundamentals of medical office leasing, including key lease structures, common pitfalls, and strategies to safeguard the doctor’s interests. Attendees will learn how to interpret landlord proposals, understand critical lease clauses, and recognize terms that can create risk or unnecessary costs. 

The discussion emphasizes practical steps to protect the provider, ensure fair terms, and support the long-term success of the practice. By the end of this session, participants will be able to:

• Understand the medical real estate process and the key players involved.
• Identify landlord-favorable provisions that can negatively impact the practice.
• Learn how to effectively navigate lease negotiations, renewals, relocations, and expansions.
• Gain insight into how their involvement in real estate decisions directly adds value to the practice.

ACMPE Credit - 1.0

December 3, 2025, 12:00PM MST 

Speaker: Christian Gile

January 21, 2026

Setting Expectations Using a Patient Code of Conduct

Practice managers often handle situations involving rude, disruptive, and even abusive patients. Establishing a Patient Code of Conduct to set expectations for acceptable behavior promotes mutual respect, promotes transparent communication, and provides notice to patients that certain behaviors will not be tolerated. This one-hour presentation will provide education on risk management in an office-based medical practice. Practice managers should be familiar with some of the high-risk areas for medical malpractice lawsuits and licensing board complaints resulting from poor communication.

This one-hour presentation will provide education on risk management in an office-based medical practice. Practice managers should be familiar with some of the high-risk areas for medical malpractice lawsuits and licensing board complaints resulting from poor communication. 

Learning Objectives:

• How to strengthen patient relationships using good complaint management processes
• The importance of using a Patient Code of Conduct to set boundaries
• Considerations when ending a physician-patient relationship
• How to draft a Code of Conduct or Patient Responsibilities specifically for your practice

ACMPE Credit - 1.0

January 21, 2026, 12:00PM MST 

Speaker: Julianna Stanley, FACMPE

February 4, 2026

How to Negotiate Better Contract Rates

Webinar attendees will review and discuss:

• Effective strategies for negotiating payer contracts and avoiding common setbacks.
• Tactics payers use during negotiations.
• Ways to leverage your company’s strengths.

February 4, 2026, 12:00PM MST 

Speaker: Nathaniel Arana